Returns & Refunds Policy

Last updated: 3 November 2026

We want you to be satisfied with your purchase. This policy explains your statutory rights and our additional 30-day returns period.

Your statutory cancellation rights

If you are a consumer in the United Kingdom and buy online, you can usually cancel most goods within 14 days after the day you receive them, without giving a reason. You then have a further 14 days to send the goods back. Some legal exceptions apply, including certain personalised, perishable, sealed hygiene, and other exempt goods.

To exercise this right, contact us within the cancellation period and clearly tell us that you wish to cancel. You may use the contact details below. Please include your order number.

Additional 30-day returns period

In addition to your statutory rights, you may request a return within 30 days after delivery. For a change-of-mind return under this additional policy, items must be unused, in their original condition, and returned with their original packaging where reasonably possible. This additional policy does not reduce or replace your statutory rights.

Return postage

For a change-of-mind return, you are responsible for the direct cost of returning the goods, unless we state otherwise. If an item is faulty, damaged, incorrect, or not as described, contact us first; we will explain the appropriate return arrangements and your statutory rights will apply.

Refunds

When you cancel under the statutory 14-day right, we will refund payments received, including the cost of the least expensive standard delivery option offered, where required by law. We may withhold the refund until we receive the goods or you provide evidence that you have sent them back, whichever happens first. Refunds will be made using the original payment method unless we agree otherwise, and within the time required by law.

For other approved returns, we will confirm the refund arrangements when the return is authorised.

Faulty or incorrect items

If your item arrives damaged, faulty, incorrect, or not as described, contact us as soon as possible with your order number and photographs if available. Your rights under the Consumer Rights Act 2015 are not affected by this policy.

How to request a return

Email abrSports@support.com or call +44 1274 742040. Include your order number, the item you wish to return, and the reason for the request. Please wait for return instructions before sending an item back.

Contact address

Hall Lane, Broomfields, Bradford, England BD4 7DF, United Kingdom.